All full refunds must be requested within one (1) days of the payment date or before commencing any service. All partial refunds will be evaluated on a case-by-case basis before approving the partial refund. Completed service is non-refundable. 5% administrative fee will be deducted from the refunded amount.
To return an item, please email customer service at contact@sumerinnovations.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:
Sumer Innovations
Attn: Returns
RMA #
1312 17th St #555
DENVER, CO 80202
United States
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
If your refund is approved according to this Refund Policy, after receiving any return and inspecting the condition of your item, we will process your refund. Please allow at least fourteen (14) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your refund has been processed.
Copyright © 2023 - 2025 Sumer Innovations, LLC. All rights reserved.
